Rosy hair company sold me garbage hair and kept me money

Charlotte, North Carolina 1 comment
Not resolved

I bought hair from Rosy, spent 210.00$ Had the hair installed and then had a wash done. That hair became matted, tangled unable to comb.

It was so bad I had to take it out. I contacted the company and PayPal because I paid through them. I was unable to get a refund. it is a shame what the are getting away with.

I am telling you now don't not waste your time and money here. They didn't try to contact me or even offer me half my money back.

Bad bad business and what they selling is garbage. They think because they are in China that they can just get our hard earned money and and not have to worry about hearing from us, like if we bought hair local we would just take it back.

Review about: Fake Human Hair.

Monetary Loss: $400.

Comments

Anonymous
#1035634

They are in America, the owners of rosy hair.com live in Malibu, go after them and get your money back...

These are the people who own rosyhair.com

Go after them and get your money back...

They also own Malibu glass and windows...

Email: CUSTOMERSERVICE006@HOTMAIL.COM

Tech Contact Name: Lemonnier Family Organization: LORY FASHION Mailing Address: NEW YORK, NEW YORK NEW 000000 CN Phone: +1.3104576464 Ext: Fax: +1.3104576464 Fax Ext: Email: CUSTOMERSERVICE006@HOTMAIL.COM

Rosy hair kept my money!!!!

Fort Lauderdale, Florida 0 comments

everyone do not buy all a scam!!! i ordered 2 x28inch malaysian hair naturally curly.

it was not naturally curly it was permed horrible hair it was not human hair! i can tell the hair its dyed color. i go to cosmetology school so i know so after i ordered through email we agreed to an exchange. so after i shipped back my purchase after they got it i kept on emailing them back about my purchase and got no response!

they kept my money!

before they were emailing me back just fine the next day i would get an email. i emailed them back 4 times already within the last month an no response.

Review about: Malaysian Hair.

Rosy Hair - I got ripped off from rosyhair.com

Warren, Ohio 3 comments
Not resolved

First of the hair is from China you don't no that until you purchase the hair.

The quality of the hair is very poor in you can see that as soon as you open it the shipping is awful out took about three weeks to come when it did arrive the packaging was not up to par.

As soon as you rub your fingers threw the hair it gets tangled on feels so dry.

The seller is so unprofessional its unreal that they will be allowed to sell. I thought it was ok because I purchased the hair threw paypal from this company I have been threw so much for the past two months trying to get my money back I have spent 120 dollars sending the hair back to china the seller is so unprofessional that the UPS company cannot even get in contact with them for them to come and pick up the product so I can receive my money back so many representatives through Paypal have told me so many different things just to get me off the phone is ridiculous never again please don't waste your time or money.

Review about: Hair Purchase.

Comments

Anonymous
Pembroke Pines, Florida, United States #799936

You are so right I just purchased the hair a week ago and then i read the reviews. I purchased through paypal as well.

I was fortunate to receive my money back because I had a representive that was very helpful. She sent an email threatening to close the company account if they didn't return my money.

I got it my money back within a couple of hours. I can validate this company likes to play games so don't waste your time or money with Rosy hair.

Anonymous
#770362

Don't be impatient if that works for inpatient then call it what you want

tierraslaton1
Warren, Ohio, United States #770344

O yeah my total lost was 461.97 please don't make the same mistake I did take your time do your research.

DO NOT PURCHASE FROM ROSY HAIR

4 comments
Not resolved

This online hair company, www.rosyhair.com has extremely poor quality hair, please, please, please DO NOT waste your hard earned money. This IS NOT REMY quality hair!!

It TANGLES, MATTES, AND SHEDS EVERYWHERE. I ordered the virgin indian curly hair 16inch. This Length falls just below shoulders and the curl pattern is beautiful, exactly what I was looking for. The website is beautifully created with nice pictures of celebrities and my package arrived quickly through DHL.

Less than 2 weeks After professional install I had to remove the weave due to the hair constantly matting after it dried, tangling and shedding like a stray cat after combing. NO products were used on the hair except a leave-in conditioner. I attempted to contact Rosy hair regarding this issue to try to receive a replacement rather than a refund as their website states a 100% money back guarantee. After endless emails from one person then another, I just decided to warn others to NOT buy from this company as their stated 100% satisfaction and money back guarantee is a totally LIE.

Not to mention the hair quality is poor and I guarntee that you will be disappointed with the product and that you wasted your money.

Prior to ordering I wasn't able to find reviews about this website which is why I want to prevent you from wearing an "eagle's nest" on your head like I did. Please, Please take your business elsewhere

Review about: Poor Quality Hair.

Monetary Loss: $175.

Comments

Anonymous
Kansas City, Missouri, United States #1083824

Thank you for this I was going to order some hair from them. But after that I will go somewhere else.

U after be careful on online order for hair. Aliexpress hair is the same also. The hair I bought from them. It sheds, it kinks up.

It's terrible.

I will get my hair from where I live.

Anonymous
Pembroke Pines, Florida, United States #799935

On March 20,2014, I placed an order for Peruvian curly bundle hair. I normally never order any products off line before during my research.Rule #1 ALWAYS during your research when dealing with companies online.

After I purchased the hair I ran across this link that posted reviews online http://www.complaintsboard.com/complaints/rosy-hair-garbage-product-c654037.html. (Please read). I then decided to cancel my order. I was lucky I made my payment through Paypal.

This company gave me the run around for five days saying they had to verify if my account was legit...liars. I believe the only reason they refunded my money is because Paypal threatened to closed their across. I had emails showing the company was giving me the run around. Even though I never received the hair the fact this company tried to keep my money says alot about what type of business they are running I hope this helps.

Hello Dear,

Sorry for our late refunded.

We had did refund your money back. Pls check your account later on.

Pls let me know anything i can do for you.

Kind regards

Cherry www.rosyhair.com ; Date: Fri, 28 Mar 2014 15:38:16 -0400 Subject: RE: Message from Virgin Brazilian Hair, Virgin Indian Hair, Malaysian Hair Online Shop From: mizxxxxx5@aol.com To: haircustomerservice001@hotmail.com hello its been beyond 5 business days. I still haven't got a refund and I've even been checking PayPal.

you guys have not even initiated a refund because I paid you through PayPal so that means my money needs to be refunded through PayPal please return my money Diva's Android phone★★★★★ -------- Original message -------- From: RosyHair Date: 03/26/2014 9:56 PM (GMT-05:00) To: "实心红桃(纸牌)实心红桃(纸牌)Mz.Diva实心红桃(纸牌)实心红桃(纸牌)" Subject: RE: Message from Virgin Brazilian Hair, Virgin Indian Hair, Malaysian Hair Online Shop Hello Dear, Pls don't worry. As for this is our company's processes. I had submit your refund , and they need check before do your refund. I am 100% we will refund you within 5 working days.

Keep in touch :) Kind regards Cherry www.rosyhair.com ; Date: Wed, 26 Mar 2014 04:43:53 -0400 Subject: Re: Message from Virgin Brazilian Hair, Virgin Indian Hair, Malaysian Hair Online Shop From: mizxxxxxx@aol.com To: haircustomerservice001@hotmail.com Hello Why does it take so long for the money to be refunded. I paid through PayPal and if you hit refund button they put the money back. You have not even started the process. When I look on PayPal nothing has changed.

Please refund my money back and stop playing games Diva's Android phone★★★★★ -------- Original message -------- From: RosyHair Date: 03/25/2014 11:07 AM (GMT-05:00) To: "Mz.Diva" Subject: Re: Message from Virgin Brazilian Hair, Virgin Indian Hair, Malaysian Hair Online Shop OK Dear. Thanks for your time. We are processing your refund. And will back to your account within 5 working days.

Cherry "Mz.Diva" 编写: yes -----Original Message----- From: RosyHair To: Mz.Diva Sent: Tue, Mar 25, 2014 8:41 am Subject: RE: Message from Virgin Brazilian Hair, Virgin Indian Hair, Malaysian Hair Online Shop Ok. Thanks for your time. So now you want cancel your order right? Kind regards Cherry www.rosyhair.com ; To: haircustomerservice001@hotmail.com Subject: Re: Message from Virgin Brazilian Hair, Virgin Indian Hair, Malaysian Hair Online Shop From: mixxxxxx@aol.com Date: Tue, 25 Mar 2014 07:52:41 -0400 The dispute has been closed since yesterday so please refund me.

-----Original Message----- From: RosyHair To: Mz.Diva Sent: Mon, Mar 24, 2014 10:01 pm Subject: RE: Message from Virgin Brazilian Hair, Virgin Indian Hair, Malaysian Hair Online Shop YES, we can. We just get to know you had closed your dispute right? Kind regards Cherry www.rosyhair.com ; To: haircustomerservice001@hotmail.com Subject: Re: Message from Virgin Brazilian Hair, Virgin Indian Hair, Malaysian Hair Online Shop From: mxxixx5@aol.com Date: Mon, 24 Mar 2014 13:05:46 -0400 I just closed the dispute so can you please close out my order and grant me a refund. -----Original Message----- From: RosyHair To: Mz.Diva Sent: Mon, Mar 24, 2014 11:19 am Subject: Re: Message from Virgin Brazilian Hair, Virgin Indian Hair, Malaysian Hair Online Shop Your money still did not to our Paypal account.

You can contact Paypal and they will let you know. Cherry "Mz.Diva" 编写: I will contact paypal but I wish to cancel my order with Rosy. How will the process go to receive my money back? -----Original Message----- From: RosyHair To: Sent: Mon, Mar 24, 2014 12:28 am Subject: RE: Message from Virgin Brazilian Hair, Virgin Indian Hair, Malaysian Hair Online Shop Hello Dear Novie, Sorry.

we get to know from Paypal. Your payment was froozen from 3/21 at the same day that you purchase, So we cannot preparing your order.

Pls call Paypal unfroozen your payment. Kind regards Cherry www.rosyhair.com ;

Anonymous
Sanford, North Carolina, United States #761319

Wagman's is good quality that I have used for more than one install, but it is more expensive. I would say its worth the expense. Bobbie Boss also has a Bonela brand that is decent just seal the wefts to avoid the shedding.

Anonymous
#759335

May I ask who you now get your curly hair from?

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