Not resolved
1 comment

On March 20,2014, I placed an order for Peruvian curly bundle hair. I normally never order any products off line before during my research.Rule #1 ALWAYS during your research when dealing with companies online. After I purchased the hair I ran across this link that posted reviews online http://www.complaintsboard.com/complaints/rosy-hair-garbage-product-c654037.html. (Please read). I then decided to cancel my order. I was lucky I made my payment through Paypal. This company gave me the run around for five days saying they had to verify if my account was legit...liars. I believe the only reason they refunded my money is because Paypal threatened to closed their across. I had emails showing the company was giving me the run around. Even though I never received the hair the fact this company tried to keep my money says alot about what type of business they are running I hope this helps.

Hello Dear,Sorry for our late refunded. We had did refund your money back. Pls check your account later on.Pls let me know anything i can do for you.

Kind regardsCherry www.rosyhair.com ;

Date: Fri, 28 Mar 2014 15:38:16 -0400Subject: RE: Message from Virgin Brazilian Hair, Virgin Indian Hair, Malaysian Hair Online ShopFrom: mizxxxxx5@aol.comTo: haircustomerservice001@hotmail.com

hello its been beyond 5 business days. I still haven't got a refund and I've even been checking PayPal. you guys have not even initiated a refund because I paid you through PayPal so that means my money needs to be refunded through PayPal please return my money

Diva's Android phone★★★★★

-------- Original message --------From: RosyHair Date: 03/26/2014 9:56 PM (GMT-05:00) To: "实心红桃(纸牌)实心红桃(纸牌)Mz.Diva实心红桃(纸牌)实心红桃(纸牌)" Subject: RE: Message from Virgin Brazilian Hair, Virgin Indian Hair, Malaysian Hair Online Shop

Hello Dear,Pls don't worry. As for this is our company's processes. I had submit your refund , and they need check before do your refund. I am 100% we will refund you within 5 working days.Keep in touch :)

Kind regardsCherry www.rosyhair.com ;

Date: Wed, 26 Mar 2014 04:43:53 -0400Subject: Re: Message from Virgin Brazilian Hair, Virgin Indian Hair, Malaysian Hair Online ShopFrom: mizxxxxxx@aol.comTo: haircustomerservice001@hotmail.com

HelloWhy does it take so long for the money to be refunded. I paid through PayPal and if you hit refund button they put the money back. You have not even started the process. When I look on PayPal nothing has changed. Please refund my money back and stop playing games

Diva's Android phone★★★★★

-------- Original message --------From: RosyHair Date: 03/25/2014 11:07 AM (GMT-05:00) To: "Mz.Diva" Subject: Re: Message from Virgin Brazilian Hair, Virgin Indian Hair, Malaysian Hair Online Shop

OK Dear.Thanks for your time. We are processing your refund. And will back to your account within 5 working days.

Cherry

"Mz.Diva" 编写:

yes

-----Original Message-----From: RosyHair To: Mz.Diva Sent: Tue, Mar 25, 2014 8:41 amSubject: RE: Message from Virgin Brazilian Hair, Virgin Indian Hair, Malaysian Hair Online Shop

Ok. Thanks for your time. So now you want cancel your order right?

Kind regardsCherry www.rosyhair.com ;

To: haircustomerservice001@hotmail.comSubject: Re: Message from Virgin Brazilian Hair, Virgin Indian Hair, Malaysian Hair Online ShopFrom: mixxxxxx@aol.comDate: Tue, 25 Mar 2014 07:52:41 -0400

The dispute has been closed since yesterday so please refund me.

-----Original Message-----From: RosyHair To: Mz.Diva Sent: Mon, Mar 24, 2014 10:01 pmSubject: RE: Message from Virgin Brazilian Hair, Virgin Indian Hair, Malaysian Hair Online Shop

YES, we can. We just get to know you had closed your dispute right?

Kind regardsCherry www.rosyhair.com ;

To: haircustomerservice001@hotmail.comSubject: Re: Message from Virgin Brazilian Hair, Virgin Indian Hair, Malaysian Hair Online ShopFrom: mxxixx5@aol.comDate: Mon, 24 Mar 2014 13:05:46 -0400

I just closed the dispute so can you please close out my order and grant me a refund.

-----Original Message-----From: RosyHair To: Mz.Diva Sent: Mon, Mar 24, 2014 11:19 amSubject: Re: Message from Virgin Brazilian Hair, Virgin Indian Hair, Malaysian Hair Online Shop

Your money still did not to our Paypal account. You can contact Paypal and they will let you know.

Cherry

"Mz.Diva" 编写:

I will contact paypal but I wish to cancel my order with Rosy. How will the process go to receive my money back?

-----Original Message-----From: RosyHair To: Sent: Mon, Mar 24, 2014 12:28 amSubject: RE: Message from Virgin Brazilian Hair, Virgin Indian Hair, Malaysian Hair Online Shop

Hello Dear Novie,Sorry. we get to know from Paypal. Your payment was froozen from 3/21 at the same day that you purchase, So we cannot preparing your order. Pls call Paypal unfroozen your payment.

Kind regardsCherry www.rosyhair.com ;

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1035632

The owners are 100% living in america, Malibu...they own the domain, so it can not be Chinese people behind it, I believe its a guise.

These are the owners of rosyhair.com

These are the people who own rosyhair.com

Go after them and get your money back...

They also own Malibu glass and windows...

Email: CUSTOMERSERVICE006@HOTMAIL.COM Tech Contact Name: Lemonnier Family Organization: LORY FASHION Mailing Address: NEW YORK, NEW YORK NEW 000000 CN Phone: +1.3104576464 (real home number) Ext: Fax: +1.3104576464 Fax Ext: Email: CUSTOMERSERVICE006@HOTMAIL.COM

You May Also Like